Our main objective at Vesuvius is to satisfy our customers.

“We will operate all work and business activities to ensure the quality of the products and services we deliver to our customers.” - Vesuvius Quality Policy

 

Our Quality Policy clearly defines our commitments and responsibilities, applying to all aspects of the business. The implementation of our Quality Plan is driven throughout the organization by top management.

Our Quality Plan features:

  • The application of the Vesuvius 8D methodology to resolve customer, supplier and internal issues;
  • A commitment to become a true Learning Organization;
  • The application of Lean Principles to improve shop floor quality, responsiveness, and flexibility.

 

While we insist upon ISO Quality certification for our manufacturing sites, we strive to surpass these requirements in the implementation of the Quality Plan.
Working with our suppliers, we create partnerships to ensure that our requirements, and those of our customers, are met consistently.

 

In our continuous drive to improve quality, we appreciate all comments and feedback.

Please do not hesitate to contact us.

DOWNLOAD & LINKS

Quality policy (PDF 122KB)

 

The Vesuvius 8D
(PDF 148KB)