Reliability is essential

Reliability is vital to our customers as they use Vesuvius’ products in critical areas of their own process. The level of risk attached to a catastrophic failure in these sectors is such for people and equipments that no compromise can be taken. Reliability therefore is our first commitment.

Reliability proceeds also from our close cooperation with customers’ operations, from the permanent presence of our technicians at our customers’ locations and from the level of service we provide. Vesuvius strives to deliver reliability and consistency through best-in-class quality management in its 60 production sites.
To sustain this high quality standard, proven LEAN manufacturing methods, such as those successfully utilised in the Japanese automotive industry, are adopted throughout the Group.

Reliability is maintained within our global process of innovation and continuous improvement though strict testing procedures testing and total transparency with our customers on the protocols we follow to validate any change in our products.